Bin Collection Information
Your Waste Collection Service
Bin Collection Calendar
The Council has recently introduced a postcode search facility. This facility is so residents can find address specific information about their bin collection day and schedule.
Please note: We have not changed any collection schedules and ask that if the calendar associated with your postcode features the wrong collection day, you let us know by contacting us on 0330 137 4047. Thank you.
Click here to enter your postcode to view bin collection dates for your area.
We are currently collecting all domestic bins on your normal collection day, we just ask that they are out by 6am on the morning of collection. Please do not leave side waste or extra rubbish bags next to your bins.
Please place your bin at the kerbside no later than 6am. Please leave the bin with handles facing the road and the lid closed. We will not collect loose or bagged waste.
Please do not put the following items in any of your wheelie bins:
- hazardous/special waste such as:
- Asbestos material
- building and construction waste
- motor oil
- mtor vehicle batteries
- used paint
- soil or stones
- dead animals
Brown Bin: food waste must go in the brown bin. You can purchase compostable brown bin liners in most local shops and supermarkets. Old newspapers can also be used to line your brown bin. Strictly no food waste in the black bin.
Blue Bin: all clean and dry recyclable waste including glass bottles and jars should go in the blue bin. Materials that can be recycled in your blue bin are:
- mixed paper, newspaper and magazines
- metal cans and aerosols
- Ggass bottles and jars
- plastic bottles, pots, tubs and trays
For more detailed information about what you can put in your brown/ blue bin click here or phone 0330 137 4047.
What Do I Do If My Bin Has Not Been Collected?
We aim to collect all bins on their scheduled collection day. However, sometimes for various reasons we may miss some (eg parked cars, roadworks, vehicle breakdown or adverse weather).
If this does not explain why your bin was not collected, please contact us. When a delay has occurred we will return to collect your bin on the next available day.
If you note that a number of neighbouring bins have been missed, we will be aware of this and will try to collect your bin on the next available day. Please leave your bin at the kerbside.
Check the list below for some reasons why your bin may not have been collected:
- did you leave your bin out before 6am on its correct collection day?
- during holidays, bin collection days may change - is there a change to your collection day?
- was your bin lid closed and no other side waste left outside your bin?
- did you put a non-recyclable item in your recycling bin?
What Do I Do If My Bin Is Damaged?
Refuse crews must report if they damage a bin whilst emptying. If this happens, the Council will replace your bin.
Sometimes bins split or become damaged due to normal wear and tear. In cases like this it is the responsibility of the householder to buy a replacement bin. For health and safety reasons, crews may not lift damaged bins.
Bulky Waste Collection Service
The Bulky Collection Service will recommence on Monday 10 August 2020.
Due to the COVID-19 pandemic, we are only able to provide a limited service. We
are also introducing control measures to ensure the safety of the public and our
We are able to collect:
• large Electrical Appliances - fridges/freezers/washing machines/white goods
• wooden Items – wardrobes/chest of drawers/tables/chairs
Items that can’t be collected at this time:
• sofas and arm chairs
• mattresses and beds
• soft furnishings and carpets
The items that can be collected will be kept under review. However, where we
currently cannot collect specific items as detailed through the Bulky Collection
Service, householders can still dispose of these items at Household Recycling
Items must be out 72 hours prior to collection.
Items will be sprayed with disinfectant by the Council, prior to removal.
Householders must notify the Council prior to scheduled collection date, should
any member of their household be self-isolating.
• former Newry and Mourne District Council area - Tuesday, Wednesday and Thursday
• former Down District Council area - Wednesday and Thursday
A charge of £10.50 will be payable, in advance, per bulky waste collection.
A maximum of five items will be allowed per collection.
If you would like to request a bulky collection, please contact the Waste
Department Customer Service Section on 0330 137 4047, where payment will be
taken and a date for collection provided.
While it will not be possible to specify the exact time of collection, all items will be
collected between 8am and 5pm on the agreed date.
Please note: this service must be paid for in advance at the time of booking by
phoning the Waste Department Customer Service Section on 0330 137 4047.
Due to the COVID-19 pandemic, the only accepted method of payment is
If you need any further information, please contact:
Waste Department Customer Services Section
Telephone: 0330 137 4047