Investigation of Food Poisoning
The Environmental Health Department investigates any suspected outbreaks or individual cases of food poisoning.
We may find out about these cases in a few ways:
- A person who has become ill contacts us.
- The Public Health Agency notifies us.
- A food business asks for advice.
- Another council gets in touch — for example, after a large event in their area.
Anyone reported as having food poisoning will be interviewed to help find out where the illness came from. We will ask for details about all food eaten in the last 72 hours.
If the person has not yet seen a doctor, we will advise them to do so. They may be asked to give a stool sample to help identify what caused the illness.
We may visit any premises suspected of causing the illness. Depending on what we find, action could range from giving advice to taking legal action. Food poisoning can spread easily, especially if family members have eaten the same food or are in close contact with the sick person. Viruses can also cause similar symptoms and spread quickly, often through the air.
How to Stop Food Poisoning Spreading
If you or someone in your home is ill, follow this advice to help stop the spread:
- Wash your hands after contact with the sick person and before preparing food or drinks.
- Do not share towels or face cloths.
- Clean up any mess straight away using hot, soapy water and a disinfectant or bleach.
- Disinfect door handles, toilet handles, taps, and toilet seats often.
- Drink plenty of fluids to avoid dehydration.
If you think you or someone in your family has food poisoning, please contact the Food Team.
Contact Details
Email: ehealth@nmandd.org
Telephone: 0330 137 4024







