Important Information

Please read this information before visiting our Leisure Centres.

Admission Policy for our swimming pools:

Newry, Mourne and Down Leisure Centres operate the following rules for swimming pool use:

All children under 8 years must be accompanied by a responsible adult (16 years or over) at all times.
One adult (16+) may accompany:
- One child under 4 years

Two children where at least one child is aged over 4.

Children who cannot swim must wear a secure flotation aid (for example, armbands or a buoyancy aid).

Anyone under 16 years may not use the Health Suite.

Anyone under the influence of drugs or alcohol will be refused entry.

Swimming lessons

We are currently experiencing high demand for swimming lessons. We are working to add new classes when possible.

Please follow the NMD Be Active Facebook page for updates on new lesson availability.

Swimming Pool Guidance

Swimmers are admitted based on session start times.
All swim sessions last 60 minutes.
Please arrive beach ready, wearing your swimwear under your clothes if possible.
Changing cubicles, lockers, showers and hair dryers are available.
If possible, we encourage customers to arrive ready to swim and shower at home.
Please bring your own equipment (e.g. goggles, floats) and make sure items are clean and clearly identifiable.
In the pool, leave space between swimmers and stay in your allocated lane.
Follow the direction of travel when lane swimming.
Do not overtake other swimmers. Check before pushing off at each turn.
Pool pods and hoists are available for customers who require them.

Ticket Sales/Swimming Lessons

No refunds or credit notes will be issued unless the session is cancelled by Newry, Mourne and Down District Council. Sessions cannot be transferred.

For enquiries, please contact us on 0330 137 4026.

Cancellations and Withdrawals

We reserve the right to cancel, postpone or change the session.
If we cancel the session we will refund any ticket fees paid

If you have an enquiry you can also contact us on 0330 137 4026.

Relating to Exercise

Gym Induction

To book your free gym induction please call us on 0330 137 4026 or email your preferred leisure centre:

Newry: poolreception@nmandd.org

Down: downleisurecentre@nmandd.org.

Kilkeel: Kilkeel.Reception@nmandd.org

Newcastle: newcastlecentre@nmandd.org

Ballymote Sports & Wellbeing Centre: ballymotesportsandwellbeingcentre@nmandd.org

Health Commitment Statement

We are dedicated to helping you take every opportunity to enjoy the equipment and facilities that we offer. With this in mind, we have carefully considered what we can reasonably expect of each other.

Our commitment to you

1. We will respect your personal choice, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.

2. We will take reasonable steps to make sure that our equipment and facilities are clean and safe for you to use and enjoy for the normal purpose they were intended for. Bear in mind that we are not able to clean or inspect equipment and facilities after each use.

3. We will take reasonable steps to make sure that our staff are qualified to Chartered Institute for the Management of Sport and Physical Activity standards.

4. If you tell us you have a disability that puts you at a substantial disadvantage in terms of accessing our equipment and facilities, we will consider which adjustments, if any, are reasonable for us to make.

Your commitment to us

1. Do not exercise beyond your own abilities. If you know or are concerned that you have a medical condition that might interfere with you exercising safely, you should get advice from a relevant medical professional before you use our equipment and facilities, and follow it.

2. Make yourself aware of any rules and instructions, including warning notices, and follow them. Exercise carries its own risks. When you are exercising, you are responsible for the risks involved. You should not carry out any activities that you have been told are not suitable for you.

3. Let us know immediately if our equipment or facilities are unsafe to use or if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be someone available who has been trained in first aid.

4. If you have a disability, follow the instructions provided to allow you to exercise safely.