The Council is responsible for ensuring the safety of all consumer goods produced, distributed or sold in the district. Some exemptions such as motor vehicles and medicinal products are covered by legislation enforced by the Trading Standards NI.
If you have issues relating to aspects other than safety ie counterfeit, false or misleading goods then contact Consumerline or Trading Standards NI.
What is a Safe Product?
The General Safety Requirement refers to goods being reasonably safe having regard to all the circumstances. These circumstances include: the way in which goods are marked, any instructions or warnings given with the goods and any published safety standards for those goods. Manufacturers and importers have increased responsibility in terms of safety. For information and advice they should contact us.
Some, but not all goods are covered by Consumer Protection Regulations. Those that are sold as part of a business may be covered in the same way as new goods, for example, those bought from an auction or second hand shop. Goods sold privately are not covered by the legislation. If you have any doubts about any product either new or second hand, please do not hesitate to contact us at email@example.com or by telephone on 0330 137 4024.