Key Service Telephone Numbers
Access to Information
Click a heading for more information:
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About Freedom of Information
The Freedom of Information Act 2000 gives members of the public the right to request information from public authorities. -
About Environmental Information Regulations
The Environmental Information Regulations 2004 give members of the public the right to request environmental information from public authorities. -
Data Protection
How we collect, process and maintain personal information in compliance with the Data Protection Act 2018 and the General Data Protection Regulations (GDPR) 2018. -
Publication Scheme
Our Publication Scheme sets out the information we routinely make available to members of the public. -
Making a Request
How to make a request for information. -
What Happens When I Make A Request?
What happens to a Freedom of Information request. -
Exemptions
The Freedom of Information Act contains a number of exemptions that allow us to withhold information from a requester. -
Charging for Information
We aim to provide most information to the public at no cost and will only charge in certain cases. -
Making a Freedom of Information, Environmental Information Regulations and/or Data Protection complaint
If you are not happy with the way your request for information has been handled, you have the right to complain.