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Leisure Facilities

Leisure Services Information and FAQs

Update on impact of new Covid-19 restrictions on our leisure services from Friday 27 November

Following the Northern Ireland Executive's announcement of significant new measures to reduce the spread of COVID-19 across Northern Ireland, Newry, Mourne and Down District Council has been considering the impact on its leisure and sport services. 

Please see below details where new restrictions will apply to our leisure services:

  • Newry, Kilkeel and Down Leisure Centre will close from 9pm Thursday 26 November 2020.
  • St Colman’s Sports Complex (including Athletics Track) will close from 10pm Thurs 26 November 2020.
  • All council play parks are OPEN at this time, with social distancing guidance to be applied.

The following facilities and services will also REMAIN CLOSED:

  • Ballymote Sport and Wellbeing Centre and the Newcastle Centre.
  • All Council grass and artificial surfaces/pitches including St Colman’s 3G pitch &running track.
  • All Council pavilions and changing rooms.
  • All classes, sports halls and multi-purpose rooms in all leisure and sports facilities.
  • All recreational swimming and group swimming tuition.
  • All outdoor sports facilities, e.g.  tennis courts & bowling facilities.

The Council is seeking further clarifications on a number of the new restrictions. At present the above will be in place from Friday 27 November 2020, however will be reviewed in light of any further changes to the regulations. The Council may make changes as it receives further clarification on the restrictions and allow a timescale for implementation. The Council appreciates your anticipated understanding of the present fluid situation.

How will this affect my membership?

We appreciate that this is a very worrying time for our customers and all members will be given the appropriate discounts or extensions to their memberships.  We will be emailing all of our members with more information.  If you require further information, you can email your local Leisure Centres as follows:

Kilkeel Leisure Centre - kilkeel.reception@nmandd.org

Down Leisure Centre - downleisurecentre@nmandd.org

Newry Leisure Centre - poolreception@nmandd.org

Newcastle Centre - newcastlecentre@nmandd.org

Ballymote Sports and Wellbeing Centre - downleisurecentre@nmandd.org

Are the Swimming pools open?

In line with COVID-19 restrictions, swimming pools in Newry, Kilkeel and Down Leisure Centres will close from 9pm Thursday 26 November 2020.

Are the gyms open and can I attend classes?

Newry, Kilkeel and Down Leisure Centres gyms will close from 9pm Thursday 26 November 2020.  Fitness classes are suspended until further notice.

What are the opening hours?

*In light of COVID-19 restrictions Newry, Kilkeel and Down Leisure Centres will close from 9pm Thursday 26 November 2020.

Normal Opening Hours for Newry and Down Leisure Centres

Monday, Wednesday & Friday

6.30am – 9pm

Tuesdays and Thursdays

8am – 9pm

Saturday

9am – 4pm

Sunday

10am – 4pm


 

Normal Opening Hours for Kilkeel Leisure Centre

Monday - Friday

9am – 9pm

Saturday

10am – 4pm

Sunday

Closed


What about access to Health Suites?

At present Health Suites remain closed until further notice. We do however, plan on taking a phased approach to reopening of our leisure facilities to ensure the safety of both our Staff and Customers. Reopening dates for these activities will be communicated in due course on our NMD Be Active App, the NMD Be Active Facebook page and will be updated on https://www.newrymournedown.org/leisure-facilities

What about Swimming Lessons?

We hope to restart swimming lessons again at some point when it is deemed safe to do so.

When will Newcastle Centre and Ballymote Sports and Wellbeing Centre reopen?

Newcastle Centre and Ballymote Sport and Wellbeing Centre will remain closed until further notice. However Direct Debit and advance payment members of these facilities will have access to the facilities that are open and included in their current membership.

Booking your gym and swimming lane slots in Advance

*Please note that to comply with latest Covid-19 regulations we are not accepting any bookings from Friday 27 November onwards

You must book your gym and swimming lane slots in advance on the NMD Be Active App. You can also book by phone by calling 0330 137 4026.

For information on downloading the NMD Be Active App go to: https://www.newrymournedown.org/be-active-app

To book your gym, class or swim slots on our website go to:

https://newrymournedown.legendonlineservices.co.uk/enterprise/account/login

Please note: If you have never made an online booking you may need to have your membership account linked.  If you are experiencing any issues please follow these steps:

1. Email the centre you are a member of:

Kilkeel Leisure Centre - kilkeel.reception@nmandd.org

Down Leisure Centre - downleisurecentre@nmandd.org

Newry Leisure Centre - poolreception@nmandd.org

Newcastle Centre - newcastlecentre@nmandd.org

Ballymote Sports and Wellbeing Centre - downleisurecentre@nmandd.org

2. In your email, confirm the following to ensure we link the correct account: Date of birth, first line of your address and email address you want to use for your online account.

We will respond via email to confirm your account has been linked and steps to follow to enable you to log onto your online account.

(Once you are set up you can book through the NMD Be Active app or on the NMD Council website by entering the email address you have used for your online account.)

Some important information to be aware of before attending our Leisure Centres

  • Don’t use our leisure facilities if you are experiencing Covid-19 symptoms.
  • Remember to keep your distance.
  • Wash hands well and often and make full use of our hand sanitiser points.
  • Customers are expected to arrive ready to undertake an activity and change/shower at home.
  • Take along water to hydrate as water fountains are out of use for your safety.
  • Designated toilet provisions will be available.
  • A queuing system will be in place on admission to the facility.
  • You do not have to wear a face covering in a gym or swimming pool as well as any other place where the purpose of your attendance is aerobic exercise. We would however, like to encourage our customers to use a face covering in any other enclosed spaces on Council premises where social distancing is more difficult.

Guidance for Swimming pools

  • We have reduced capacities in all of our swimming pools and activities will be organised differently. Swimmers will be admitted in a regulated order based on session start times. Swim sessions will be strictly 60 mins.
  • We ask that all customers to arrive beach ready with your swimming costume already on underneath your clothes.
  • Changing rooms and lockers will be available.  Please ensure you bring the correct change for lockers – 10p in Kilkeel and £1 in Newry and Down Leisure Centres.
  • Showers are unavailable.  We ask that you shower at home before and after your swim.
  • Make sure to bring an extra towel – our hairdryers are not available just at the moment, as they can move water vapour through the air.
  • You’ll need to bring your own equipment, like googles and floats, if you have them and please make sure they are clean and identifiable as yours before you arrive.
  • When you are in the pool remember to leave a gap between you and other swimmers, and keep to your allocated lane. Follow the same direction of travel when lane swimming so as to avoid side by side lane swimming with the swimmers beside you.  Please do not overtake whilst swimming. Before pushing off at each turn, check to see if anyone faster is approaching
  • Look out for one-way only floor markings and signs at pool side and when getting in and out of the pool to show you where to go.
  • Pool pods and hoists will be available for customers who require them.
  • Spectators are not permitted in the centre as viewing areas remain closed to the public.
  • All swimming sessions are currently taking place in our main pool.   Our learner and leisure pools remain closed at present.

Guidance for Gym

  • We will have reduced capacity in our gyms and equipment will be spaced out at each site to allow for social distancing and cleanliness.
  • If advised to clean down our machines after use, please do so.
  • Gym sessions are strictly 60mins.
  • Health Commitment Statement must be completed prior to gym session.